Frequently Asked Questions

Yes, we offer drop shipping services.

Yes, we produce a yearly physical catalog showcasing all our current styles. If you would like to receive a complimentary catalog, please contact us and we will be happy to send one to you. However, please keep in mind that our website provides the most up-to-date collection of our current styles and is constantly updated.

Yes, engraved rings are shipped on the same day of the order placement. Custom engravings require 1-2 business days.

To initiate a warranty claim, please complete the contact us form. After we receive your ring, we will process the replacement request and dispatch the new ring within five business days.

Our business offers a lifetime warranty that is unparalleled in the industry. In the event that any of our rings break or crack during your lifetime, we will provide a replacement at no cost to you. Additionally, we guarantee to replace your ring if your finger size changes, and this offer stands as long as you possess the ring. You will not incur any charges for the replacement ring itself. For further information, please review our lifetime warranty page.

Alternative metal rings are forged with a "comfort fit". This means the interior of the ring is rounded, making it easier to slip over the knuckle. The inside diameter of the ring increases as you get closer to the edge, whereas standard fit rings have a flat interior, resulting in a consistent inside diameter from one end to the other. Due to this difference, comfort fit rings tend to fit looser than standard fit rings of the same size. To ensure a comfortable fit, we suggest that you choose a size that is approximately half a size smaller than your standard fit ring size when purchasing a comfort fit ring. However, please note that different tools to measure ring size, which can result in minor variations. The width of a ring can also impact the sizing. Kindly keep in mind that sizing can differ slightly.

The shipping method you choose determines the duration. We provide two shipping options: US Post and FedEx. All our rings are in stock and available to be shipped, unless there is an exception noted on the item page.